Contact Us

Child & Family Services
If you suspect child abuse or neglect is occurring please call our 24/7 intake hotline at 1-855-323-3237 (1-855-323-DCFS)
The mission of the Division of Child and Family Services (DCFS) is to keep children safe from abuse and neglect through the strengthening of families. If you need help, have questions, or would like to share concerns about your own experience with DCFS, please take the following steps:
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Contact caseworker

Discuss your concern(s) with your caseworker directly, or with their supervisor.

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Contact DCFS regional office

If not resolved, contact your DCFS regional office below:

Northern region - (801) 776-7300
Eastern region - (435) 722-6550
Western region - (801) 374-7013
Salt Lake valley - (801) 253-5720
Southwest region - (435) 865-5600

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Contact constituent services

If still not resolved, please contact our Constituent Services at [email protected] or (801) 538-4208.

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Contact CPO

If concerns persist, contact the child protection ombudsman (CPO) at [email protected] or (801) 538-4589.

CPO is an independent office created to investigate complaints about DCFS. They work to address any concerns by working with DCFS to facilitate solutions and strengthen service delivery. You may contact CPO at any time.

General information

DCFS State Office
195 North 1950 West
Salt Lake City, Utah 84116
Phone: (801) 538-4100
Fax: (801) 538-3993
E-mail: [email protected]

Find a DCFS office

Search by county for your local DCFS office, Crisis Nursery or Family Support Center.

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Media contact

Josh Loftin
Phone: (385) 266-2902
Email: [email protected]

Download A Journalist's Guide to Reporting on Child Abuse & Neglect

Request records

To request your DCFS records, please complete the appropriate DCFS records request form.

Records requests and forms