Contact Us

If you suspect child abuse or neglect is occurring please call our 24/7 hotline at 1-855-323-3237

Constituent Services

If you have concerns about your experience with DCFS, please follow this process:


Discuss your concern with your caseworker or his/her supervisor.


    If not resolved, contact your DCFS regional office below.

      Eastern Region

      Northern Region
      (801) 776-7300

      Salt Lake Valley Region
      (801) 253-5720

      Southwest Region
      (435) 865-5600

      Western Region
      (801) 374-7013


      If still not resolved, contact the state office at
      (801) 538-4208.


      If concerns persist, contact the Office of Child Protection Ombudsman at
      (801) 538-4589 or

      The Office of Child Protection Ombudsman (OCPO) is an independent office created to investigate complaints about the Division of Child and Family Services (DCFS).

      OCPO addresses your concerns by working with DCFS to facilitate solutions, build upon best practices and strengthen service delivery. You may contact OCPO at any time.

      Locations Map

      Select the map below to find your nearest DCFS office, crisis nursery or family support center.